Privacy Policy

Last updated: 2/26/2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and mobile number
  • Postal code and address information
  • Profile photo (optional)
  • Items you list for exchange
  • Exchange history and reviews

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and exchanges
  • Send you notifications about exchanges and platform updates
  • Verify your address and identity
  • Prevent fraud and ensure platform safety
  • Respond to your inquiries and support requests

3. Information Sharing

We do not sell your personal information. We may share your information only:

  • With other users as necessary to facilitate exchanges (name, profile photo, general location)
  • With service providers who assist us in operating the platform
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of certain communications
  • Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with authentication. You can control cookies through your browser settings.

7. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through the platform.